1.1. For the purposes of this Privacy Policy (hereinafter referred to as the Policy), the following capitalized terms shall be defined as set forth below, unless the context otherwise requires.
1.1.1. Personal Data means the Customer's personal data and the Delivery Partner's personal data and includes the following:
1.1.1.1. Customer's Personal Data: name (incl. pseudonym), delivery address, mobile number, email address, as well as any other data the User may specify/provide in their comment to the Order. A complete list of the Customer's Personal Data is provided in the Order box.
1.1.1.2. Delivery Partner's Personal Data: name and surname, location (location data), mobile number, information on the version of the operating system installed on the Delivery Partner's mobile device and the model of their mobile device, email address, IP address, cookie information, and information on the Delivery Partner's motor vehicle, provided a motor vehicle is specified as their mode of transport.
1.1.2. The Order means a Customer's purchase order containing information on the Products, the Customer (name, mobile number, delivery address), and the order amount. Orders are forwarded to Delivery Partners who are registered in the Mobile Application and provide services or work under an employment contract with the Store that received the Order.
1.1.3. The Customer means the person to whom the Delivery Partner shall deliver the Products included in the Order.
1.1.4. The Company means Dodo Franchising Limited Liability Company (Primary State Registration Number 1131101001844; 16 October Avenue, Syktyvkar, Republic of Komi, Russia, 167001). The Company allows Delivery Partners to view Order details in the Mobile Application and accept Orders for delivery to Customers.
1.1.5. The Delivery Partner means a User who is registered as a delivery service provider: he/she is
"and delivers Orders to Customers under an employment contract or a service contract with a Store, including by means of a motor vehicle or bicycle. The Delivery Partner shall access Orders through the Mobile Application. The Delivery Partner must have a Dodo IS account.
1.1.6. Dodo IS is a cloud-based computer program (auth.dodopizza and personal.dodopizza web pages under the applicable domain name) that includes a database accessible online with a login and a password and facilitates the automation of business processes in Dodo Pizza stores. Dodo IS is owned by the Company.
1.1.7. The Delivery Partner's Personal Account is a special section of the Mobile Application that can be accessed by the Delivery Partner after they complete the registration procedure and provide all the required information to Manager of the Office (a list of the required information can be found in the End User License Agreement for auth.dodopizza and personal.dodopizza web pages under the applicable domain name). Once the Delivery Partner provides all the requested information and completes the registration procedure, they will be granted access to the Mobile Application and can start using it.
1.1.8. Manager of the Office is a Store employee whose main area of responsibility is the efficiency of the Store staff. Powers of Manager of the Office are defined in the End User License Agreement for auth.dodopizza and personal.dodopizza web pages under the applicable domain name.
1.1.9. The Mobile Application means the Dodo Courier mobile application, which is available on the Platforms and allows Delivery Partners to independently monitor Orders and accept them for delivery to Customers. The mobile Application is owned by the Company and is part of Dodo IS.
1.1.10. A Store means the Dodo Pizza store whose Products are delivered by the Delivery Partner to Customers.
1.1.11. The Platforms include:
1.1.12. The Mobile Application's Operating Territory includes the Republic of Belarus, the Republic of Kazakhstan, the Republic of Uzbekistan, the Republic of Tajikistan, the Kyrgyz Republic, the United Kingdom of Great Britain and Northern Ireland, the Republic of Lithuania, the Republic of Estonia, the Republic of Poland, Romania, the Federal Republic of Germany, the Republic of Slovenia, the Federal Republic of Nigeria, and the Socialist Republic of Vietnam.
1.1.13. Products mean items offered by the Dodo Pizza chain on the website for customers under the applicable domain name (for example, the website's address is dodopizza.ru for Russia, dodopizza.kz for Kazakhstan, https://dodopizza.co.uk/ for the UK, etc.) and in the “Dodo Pizza. Pizza Delivery” Mobile Application on the Platforms.
1.2. For the purposes of the Policy, terms and definitions in the singular shall also apply to terms and definitions in the plural and vice versa.
1.3. The Policy may include terms that are not defined in this section of the Policy, in which case the interpretation of such terms shall be made in accordance with the text of the Policy and/or the law of the Russian Federation or other applicable law.
1.4. In the absence of an unambiguous interpretation of a term in the text of the Policy and/or the law of the Russian Federation or other applicable law, the interpretation of such terms should be guided by their generally accepted meaning in business practice.
2.1. This Policy defines the terms for processing Personal Data.
2.2. It is the Delivery Partner's responsibility to read the Policy in its entirety before using the Mobile Application.
2.3. The Policy is entered into by electronic means when the Delivery Partner registers in the Mobile Application. By registering in the Mobile Application, the Delivery Partner unconditionally agrees to all of the terms of this Policy. By accepting the terms of the Policy, the Delivery Partner gives their consent to the processing of their Personal Data by the Company as provided in the Policy.
2.4. The Company may unilaterally amend and/or supplement the Policy without any special notice.
2.5. The Policy and all relationships arising from it are subject to the law of the Russian Federation and any other applicable law. Any claims and lawsuits arising from the use of the Mobile Application under the terms of this Policy shall be brought and heard in the court of the Company's location.
2.6. The Policy applies to all future updates/new versions of the Mobile Application.
2.7. The Policy becomes binding upon the Delivery Partner immediately after its publication in the Mobile Application and shall be valid indefinitely.
3.1. The Company does not verify the accuracy of Personal Data. The Company assumes that the Delivery Partner and the Customer provide accurate and sufficient personal information and keep this information up to date.
3.2. For the purposes of this Policy, processing of Personal Data means collection, organization, accumulation, storage, clarification, retrieval, use, transfer, depersonalization, blocking, deletion, and destruction of Personal Data.
3.3. Purposes of Personal Data processing:
3.3.1. in relation to Customers:
3.3.1.1. order processing;
3.3.1.2. service quality assessment;
3.3.1.3. maintaining a record of Customers.
3.3.2. in relation to Delivery Partners:
3.3.2.1. maintaining a record of Delivery Partners as users of the Mobile Application;
3.3.2.2. aggregation of opinions on the Mobile Application and suggestions for its improvement;
3.3.2.3. execution and performance of the End User License Agreement with the Company for the use of the Mobile Application;
3.3.2.4. enabling Delivery Partners to provide delivery services;
3.3.2.5. Delivery Partner authorization in the Mobile Application;
3.3.2.6. assessment and analysis of the Mobile Application's performance;
3.3.2.7. control of the fulfillment of the Delivery Partner's obligations to Customers and Stores.
3.4. The Delivery Partner confirms that by checking the box “I agree to the processing of my personal data,” the Delivery Partner agrees to all terms of this Policy.
3.5. The Delivery Partner's consent to the processing of their personal data is effective from the date of its provision to the Company, as described in clause 3.4 of the Policy, and until the date the Delivery Partner withdraws their consent by sending an email to the Company at support@dodopizza.com.
3.6. The Company reserves the right to transfer the Delivery Partner's Personal Data to third parties within and outside Russia (cross-border transfers of personal data shall only be made to countries that have sufficient protection of personal data) in the following cases:
3.6.1. use of the Mobile Application by the Delivery Partner;
3.6.2. sale or other transfer of the Company's business (in whole or in part), where the transferee assumes all obligations to comply with the terms of this section of the Policy;
3.6.3. for the purpose of ensuring the protection of the rights and legitimate interests of Delivery Partners, the Company, or third parties.
3.7. The Company reserves the right to carry out automated processing of the Delivery Partner's Personal Data, including by means of the Mobile Application, for the purposes described in the Policy, as well as to entrust the processing of the Delivery Partner's Personal Data to third parties.
3.8. The Delivery Partner is hereby notified, understands, and agrees that the Mobile Application may collect depersonalized statistical data on their usage of the Mobile Application and automatically transfer it to the Company.
3.9. The Delivery Partner consents to the processing of their Personal Data for the purpose of providing delivery services using the Mobile Application, to direct contact by the Company by means of communication, as well as to the transfer of their personal data to third parties for the purposes described above.
3.10. The Delivery Partner consents to the processing of his location data (geolocation data) during the delivery of the Order to the Client. Location data (geolocation data) is processed both when the Delivery Partner uses the Mobile Application, and when the Delivery Partner closes the Mobile Application, but always when the Delivery Partner delivers the Order to the Customer. The Delivery Partner agrees that the Company uses his location data (geolocation data) in order to notify Customers of where their Order is located, which is delivered by the Delivery Partner.
3.11. The Delivery Partner may request the Company to delete their Mobile Application profile and Personal Profile data by sending an email at support@dodopizza.com.
3.12. The Company reserves the right to appoint a person (Company operator) responsible for organizing the processing of Personal Data.
4.1. The Company shall take the necessary and sufficient technical and organizational measures to protect Personal Data from an unauthorized or accidental access, destruction, modification, blocking, copying, distribution, and other illegal actions of third parties.
4.2. The Company takes the following legal and organizational measures to protect Personal Data:
4.2.1. appointed a person responsible for organizing the processing of Personal Data;
4.2.2. issued and implemented documents defining the Company's Policy regarding the processing of Personal Data and by-laws establishing procedures for preventing and detecting violations of the law of the Russian Federation or other applicable law, as well as eliminating the consequences of such violations;
4.2.3. the Company employees directly involved in the processing of Personal Data are familiar with the provisions and requirements for the protection of Personal Data set forth in the law of the Russian Federation “On Personal Data” and other applicable law, as well as with documents defining the Company's policy on the processing of Personal Data and by-laws on the processing of Personal Data.
4.3. The Company ensures the confidentiality of stored Personal Data and protects it from unauthorized or accidental access by third parties.
4.4. The Company undertakes to prevent any attempts of unauthorized access to Personal Data provided to the Company, as well as detect and halt such attempts in a timely manner.
4.5. The Company shall not be liable for any adverse consequences that arise or may arise as a result of non-compliance of the equipment, software, or communication channels used by the Delivery Partner with the established requirements for the protection of Personal Data from unauthorized (unlawful) encroachment by third parties.
4.6. The Delivery Partners shall not disclose any information received from the Customer (including the Customer's Personal Data) to third parties, except when it is required to perform Order delivery services, nor shall they store or collect Personal Data of Customers or other Delivery Partners.
4.7. In the event of disclosure of Personal Data of Customers or Delivery Partners by the Delivery Partner, the Company reserves the right to seek any resulting damage from the Delivery Partner in court. The Delivery Partner shall be held civilly, administratively, or criminally liable for any material damage caused as a result of such actions.
5.1. The Company shall use NSUserDefaults on iOS and SharedPreferences on Android for saving information about the Delivery Partner.
5.2. The use of NSUserDefaults and SharedPreferences technologies constitutes the inclusion of a certain sequence of characters in the Mobile Application and saving it on the mobile device used by the Delivery Partner to access the Mobile Application.
5.3. After the Delivery Partner logs into their Personal Account, the Personal Account information entered by the Delivery Partner can be automatically saved on the mobile device through the Mobile Application until the Delivery Partner is finished working with their Personal Account, so as to avoid requesting the Delivery Partner's login details on each use.
5.4. Purposes of the use of NSUserDefaults and SharedPreferences technologies by the Company:
5.4.1. collection of statistics on Delivery Partner activity in the Mobile Application;
5.4.2. improvement of the performance and efficiency of the Mobile Application;
5.4.3. analysis and elimination of errors in the Mobile Application; improvement of the performance of all resources of the Mobile Application;
5.4.4. security and integrity of the Mobile Application's resources;